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Business software

Custom booking software

Every booking channel in one schedule: phone, website and platforms. Real capacity enforced, automatic confirmations, deposits and no-shows under control.

One schedule — every channel in one place Paris 8e — team on site Source code — delivered, it is yours

The need

Three channels, three diaries, one double booking

Bookings arrive by phone, from your website, from one or two platforms, sometimes by message. Each channel has its own diary, and keeping them in step depends on someone copying quickly between two services. One missed line is enough to sell the same slot twice, turn down a request when a place has just freed up, or lose a customer who never received a confirmation.

We develop booking software that brings every channel into a single schedule and enforces your real capacity: covers, rooms, stations, slots per practitioner or per room. A booking taken anywhere blocks availability everywhere, immediately, including on the form on your website. Your closing days, one-off slots and opening rules are configured without having to call us.

The rest follows the same logic: a confirmation sent when the booking is made, a reminder before the date, a follow-up when there is no answer, and a deposit requested when the slot warrants it. No-shows do not disappear entirely, but you stop simply absorbing them — and you finally know what they cost you. Every late cancellation is logged, with the channel it came from and the slot left empty.

Features

What we build

A central schedule, the channels that plug into it, and the automation that protects your occupancy rate.

One schedule

Every booking, from every channel, on a single view by day, by week or by resource. Changes by drag and drop.

Channels brought together

The form on your website, booking platforms, calls entered live: every source feeds the same schedule in real time.

Capacity and layout

Covers, rooms, spaces, stations or practitioners: your capacity rules, durations and turnaround times are applied as the booking is taken.

Confirmations and reminders

Immediate confirmation, a scheduled reminder before the appointment, a request to confirm the day before. By email or SMS, at your hours.

Deposits and card holds

A deposit or a pre-authorisation requested under your rules: size of the group, slot in high demand, customer who has already failed to show.

Occupancy and no-shows

Occupancy rate per slot, the booking sources that pay best, no-shows by channel and by customer profile.

How we work

How a project runs

Four stages, in this order. You sign off each one before the next starts.

  1. 1

    Scoping

    We describe your resources, your durations, your opening rules and your current channels. Deliverable: a priced, prioritised scope, with the capacity rules written down in black and white.

    1 to 2 weeks
  2. 2

    Mockups and customer journey

    The online booking journey and the screen used when the phone rings, tested on mobile. You correct the mockup, where changing your mind costs nothing.

    2 weeks
  3. 3

    Development in batches

    The schedule and phone bookings first, then online booking, reminders and deposits. A testable delivery every two weeks.

    5 to 9 weeks
  4. 4

    Go-live and follow-up

    Current bookings imported, channels switched over one at a time, teams trained, then maintenance. The source code is yours.

    Ongoing

Integrations

What we connect

A booking taken elsewhere has to block the place here. The most common connections:

Booking platformsOnline payment and depositsThe form on your websiteSMS sendingEmail / calendarPoint of saleCustomer records and CRMTeam schedulesInvoicingMobile notificationsCSV / Excel exportREST API

Example project

A concrete example

Example — to be replaced by a real project

Centralised bookings for a venue with two rooms

Bookings came in by phone, through the website and through two platforms, kept in a paper diary copied out each morning. We delivered one schedule per room, with automatic confirmation, a reminder the day before and a deposit requested above eight people.

−45%
no-shows at the weekend
0
double bookings since the switch
8 weeks
to production

Budget

What custom booking software costs

The price depends on the number of resources to manage and the channels to connect. The usual starting point:

Schedule and online booking — from
6 500 €

Indicative figure, excluding the cost of the third-party services used (SMS, payment). The firm quote is issued after the scoping phase, as a fixed price, with no commission per booking.

  • Scoping and mockups
  • Online booking journey
  • Hosting and go-live
  • Source code delivered, no lock-in
Get a figure

FAQ

What people ask us most

Can we keep the platforms we are already on?

Yes. The aim is not to cut you off from a channel that brings you customers, but to stop it living alongside the rest. When the platform offers an interface for exchanging data, its bookings appear in your schedule and your availability is updated there.

How do you reduce no-shows?

With three levers combined: an immediate confirmation, a scheduled reminder before the slot with one-click cancellation, and a deposit requested under your rules — large groups, slots in high demand, customers who have already failed to show. The dashboard then measures what each lever actually does.

Does the software handle several sites or several practitioners?

Yes. Each resource — room, site, practitioner, station — has its own hours, durations and rules, and the customer only sees slots that are genuinely available. A consolidated view lets management follow occupancy across the whole business. Rules can differ from one site to another without duplicating the entire configuration.

Can bookings feed our other tools?

That is planned for. Bookings flow into your customer record, your point of sale for the bill, your invoicing for the deposits taken, and your team schedules to size the service. We list those connections during scoping and price them separately. Nothing forces you to plug everything in for the first version.

Let's talk

Tell us where your bookings come from

Thirty minutes is enough to map your channels and your capacity rules — and to give you an honest range.